When moving perishable items like fresh fruits and vegetables, mistakes can be costly. It’s important to make sure your transportation company or a 3PL (third-party logistics) partner is qualified to handle your perishable freight. 

In this article, we’ll walk through 12 key questions that will help you determine if your transportation partner has the knowledge and experience to handle your valuable shipments of fresh produce.

Do you have experience in transporting produce?

Start by inquiring about their experience with transporting perishable items. A 3PL with a track record in handling produce is more likely to understand the unique requirements and challenges.

What certifications or industry standards do you adhere to for handling produce?

Check if the 3PL complies with industry standards and certifications relevant to produce transport, such as the Food Safety Modernization Act (FSMA) and Hazard Analysis and Critical Control Points (HACCP).

How do you maintain temperature control during transport?

Inquire about their methods for maintaining temperature control throughout the journey. This includes the type of refrigeration equipment, temperature monitoring systems, and protocols in place.

Is your refrigeration equipment registered with the FMCSA (if applicable)?

For carriers, ensure their refrigeration equipment is registered with the Federal Motor Carrier Safety Administration (FMCSA), demonstrating compliance with necessary safety and temperature control regulations.

What measures do you have in place to prevent cross-contamination for food-related shipments?

If you're transporting food products, discuss their strategies to prevent cross-contamination and maintain food safety standards.

What documentation or reports can you provide regarding temperature control and handling practices?

Request access to documentation and reports that detail the temperature control and handling practices of your produce shipments. This information is crucial for quality assurance and compliance.

Can you offer real-time tracking and monitoring for produce shipments?

Determine if the 3PL provides advanced tracking capabilities that enable real-time monitoring of your cargo's location and temperature. Effective tracking is essential for ensuring the integrity of your produce.

What are your contingency plans for time-sensitive or temperature-sensitive loads?

Inquire about their contingency plans for addressing time or temperature-sensitive produce shipments, ensuring prompt responses to deviations or unexpected delays.

How do you handle the loading and unloading of produce?

Ask about their specific procedures for loading and unloading produce shipments. Ensuring the cargo's temperature and quality are maintained during these critical stages is vital.

What is your process for addressing and resolving temperature deviations or quality issues during transit?

Discuss their process for addressing and resolving any temperature deviations or quality issues that may arise during transit, demonstrating their commitment to problem-solving and cargo safety.

What insurance coverage do you have for potential temperature-related cargo claims?

Inquire about their insurance coverage and policies for addressing temperature-related cargo claims, ensuring that your cargo is adequately protected.

Conclusion

In conclusion, selecting a qualified carrier or 3PL for your produce shipments is a critical decision that directly impacts the quality and safety of your cargo. Evaluating their experience, adherence to industry standards, equipment registration, tracking capabilities, and contingency plans, you can ensure that your valuable produce is in capable hands. With these factors in mind, you can have confidence in the safe and reliable transport of your fresh produce from source to destination.